Q : How do I pay for my purchase?
A: We accept the following payment methods: cridet card; moneybooker; tt ; western union.
Q : How much does it cost to ship to my country?
A : Package less than 2 kg will be shipped by china post airmail which is free shipping to the 26 countries as following: united states; united kingdom; australia; brazil; canada; italy; turkey; spain; malaysia; france; russia; sweden; new zealand; norway; switzerland; japan; thailand; ireland; israel; belgium; poland; south korea; austria; germany; denmark; singapore.Other countries and package over 2 kg, buyers have to afford entire shipping cost.
Q: Is there any tracking number for my item?
A: Yes, we ship every order with their tracking number, and you can view the shipment staus on the corresponding website.
Q: Does this product come with retail package?
A: We have declared the packing detail on the description of each product, please check it, thank you!
Q: I am a reseller, I would like to buy many pieces of your item, what's the wholesale price?
A: Hi, thanks for your inquiry, if you would like to buy large quantity, please send email to us, we will give you the best price, thanks!
1) Please check our products information carefully before making order, if you are not satisfied with your purchase, You can exchange the item but buyer is responsible for all extra shipping fees.
2) The buyer must contact us within 3 days of delivery if they wish to exchange defective or incorrectly shipped items.
3) If a replacement is not available, then a refund will be issued with the original payment method or another ways.
4) If the items are not usable or damaged please take some picture of broken items to us then you can return your parcel in 30 days and send email for the return address and details of the full refund but you need to pay return postage.
5) We are not responsible for any custom duty or import tax.
6) We will leave POSITIVE FEEDBACK after receiving the payment. Please contact us if you are not satisfied with the item after receive it.
7) All emails will be answered within 1 business day. If you do not receive our reply, please kindly resent your email and we will reply to you as soon as possible.
8) Serious Buyer Only! Please place bid only if you agree with all the terms.
9) We highly value long term business relations. Buy with confidence!
If you are not satisfied when you receive your item, please return it within 14 days for a replacement or money back. Please contact me before you return it.
10) If item is defective in 3 months, we will send you a replacement without extra charger, or offer refund after we receive the defective item.If item is defective after 3 months, you can still send it back to us. We will send you a new one after receiving the defective item. But you have to pay the extra shipping fee.
Handling date: we have large stock for your orders, so handling date is 5-10 working days!
Normal air mail: all of our items are free shipping, we post your items items by air mail, and it will take 15-40 working days to arrive!
1) Need 3-6 business days by FEDEX
2) Need 4-9
days by DHL
3) Need 4-9
days by EMS